1. About Us
1.1. We are The Natural Perfume Academy
1.2. Our office address is Ballinacourty Hill, Galway, Ireland and you can contact us at the details below:
Phone: +353 0838190661
Website: intapa.com and naturalperfumeacademy.com
1.3. If we need to contact you about any order you place, we will contact you using the details you have provided for your membership account, which you can change at any time by logging into your account.
2. The Contract Between Us
2.1. Your membership
We may acknowledge your application in writing and take payment details from you at the time you apply the course, but this does not mean that we have accepted your application.
2.2. Our acceptance of your course application
If your membership is for a gift, the recipient must be over 18 years. By submitting your application, you confirm that the recipient is over 18 years old.
For most courses our acceptance of your application takes place when we notify you that your application has been accepted.
At the time we accept your application, a contract will come into existence between us.
2.3. If we cannot accept your application
We will inform you if we are unable to accept your application for any reason, and you will not be charged, any monies paid in advance will be returned to you in full.
We reserve the right to refuse to accept your application for any course on a temporary or permanent basis, for any reason.
Unless otherwise stated, we accept payment using any of the following:
Debit or Credit Card through Paypal (please note that the types of cards accepted will be notified to you on the website when you place your order)
3.2. Payment of at least one instalment must be received before entry to the course is allowed.
4. Our Right to End the Contract
4.1. If there are any issues with the contract between us, we will always seek to contact you to resolve them first. However, we reserve the right to end the contract between us in the following circumstances:
a) if you do not make a payment to us when it is due, and you still do not make payment within 30 days of us reminding you that payment is due;
b) if you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the course that you have applied for; or
c) if you do not, within a reasonable time, allow us to deliver the course application acceptance to you.
4.2. If we end the contract for any of these reasons, we may refund any money you have paid in advance for course we have not provided, but we may also deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
5. Refund & Cancellation Policy
Where we charge for our courses or workshops, the following terms apply:
5.1. If we cancel a course or workshop
We reserve the right to cancel any advertised course if there is insufficient interest, or if we are unable to proceed with the course or workshop for reasons beyond our control. If you have been charged, we will contact you as soon as a decision is made and a full refund will be arranged.
5.2. If you wish to cancel your course application
If you wish to cancel an application and you have been charged for a course or other workshop, please contact us as soon as possible. If you cancel your application at least 7 days before the date of the Workshop (14 days for Courses) a full refund will be arranged.
If you wish to cancel once the course is started no refund will be given but a chance to defer the course start date may be offered.
5.3. Refund Policy
All fees are strictly non-refundable once the course has started or you have accessed the course material.
5.4. Failure to pay or honor your subscription
Failure to pay or honor your subscription will result in limited access to course material and no certificate or diploma will be issued by this academy in such cases.
7. NPA Course Deferment, Retake, and Retake Fees Policies Effective from March 2023
7.0 As of March 2023, the Natural Perfume Academy will no longer allow students to retake or defer their course more than one time. This is one time in addition to the course for which they originally began, after which the student is required to reapply and pay the applicable “retake” course fees.
7.1 Deferment: If at any time during the student’s 9-month course, they desire to move to a future course because of unforeseen circumstances which prevent them from finishing their original course can request to be deferred to a future course of their choice.
7.2 Retake: Students who fail to make good progress and do not finish the coursework or fail to submit their final submissions to their instructor by the deadline of their course will be moved by the administration to retake a future course.
7.3 Retake Fees: Retake fees are applicable if a student has been either deferred once and does not finish the deferment course, or has retaken the course after a first failed attempt and does not complete the retake course, and now wishes to access the third attempt.
7.4 Any student submitting coursework or final perfume submissions after the course deadline of their original course will not receive a diploma and will be required to retake a future course and finish all course requirements by the deadline in their retake course in order to receive their diploma.
7.5 We are not unsympathetic to events beyond the student’s control, and in those very rare cases, special allowances for illnesses or injuries may be implemented at the discretion of the administration and staff.
8. CPD Certified NPA Natural Perfumery Diploma Course
Upon satisfactory completion of the CPD Certified NPA Natural Perfumery course an official diploma of graduation will be awarded to the student.
9. Course Retention Period
As part of our commitment to sustainability and ethical practices, courses older than 3 years are automatically removed from our system. Fully paid and graduated students many have indefinite access to new course materials upon request. We encourage you to retain your personal coursework and records for your reference.
10. For More Information
If you have any questions about any of The Natural Perfume Academy's online courses, please contact the email@example.com - For more information see our: FAQ